If you have cause for concern that I hold an image that you feel I should not display then please contact me in writing so that any issue regarding data privacy can be dealt with. I will always try and do the right thing regarding data privacy and protection - so the bottom line is simply write to me if you have any legitimate concerns. Notwithstanding my photographs; if you are a customer of mine, or have contacted me, or registered in my gallery then I may hold or have access to one, or all of the following:
Your email - name - address - contact number/s.
I'm not passing your data on to unscrupulous companies, or doing anything malicious with any data I hold - so don't worry - but I may use it to contact you and/or use it for legitimate business reasons. In other words - to enable me to do my job.
Speaking of contacting me - it's reasonable to assume that I may need to communicate with my customers. If I have a gallery that is ready for clients then I may have access to emails of those who register with that service to inform them of when the gallery has either been updated or when it is likely to be removed from display. The gallery service and printing companies I use will also be aware of the need to be compliant with the General Data Protection Regulation (GDPR) within the EU - I use the 'Pixieset' client gallery alongside 'Loxley Colour' printing services. You may intend to purchase a print and without being forewarned may be disappointed to find the gallery has been taken down before you had done so. So I may have access to your email but this is only so I can provide the very service that you have either contracted me for, or may be intrinsically interested in, as someone who is perhaps aware or becomes aware that my photography services were used at an event (for example you were a guest at a wedding or attending a public event).
I do not spam people or make unsolicited calls. My customers find me, I do not actively engage in sending out marketing emails to specific individuals who would not reasonably expect to hear from me for legitimate reasons. I do not operate a marketing database and only communicate with those customers or individuals who are either already engaged with me or actively seeking my services or may have a genuine interest in my work and would therefore reasonably expect to hear from me. I do not sell your contact details to anyone or for that matter give them out for free. I will endeavour to use any contact details responsibly - that's to say to enable communication to take place with those who have either booked my services or those who have a legitimate interest as a third party and may be keen to see or buy an image from me. Data is accessed via my password protected home computer and through my email - namely gmail via G-suite, which has business grade security.
If you do not wish me to hold any data about you then please let me know.
Anyone who books my services for an event such as a wedding or a family portrait etc, will receive a contract and a marketing consent form which will clearly state that I may wish to use some images on my website and social media sites to help market me as a professional photographer - this, I believe, is using photographs for the legitimate interest of my business. If you are unhappy with those terms then I will respect your wishes not to have your images used for marketing purposes - You will be given that clear choice whenever possible in accordance with the new GDPR (with effect 25th May 2018). However, I believe if you simply view my website you'll quickly gain an understanding that the images I use are very appropriate for public viewing - they look, in my opinion, beautiful and help present my business in an appropriate manner.
If I am inadvertently doing something wrong that you believe is in breach of data protection then contact me so that I can investigate, and if necessary put things right. I hope by now you appreciate that I respect your right to privacy and that I'm striving to look after any data I may have access to responsibly.
More privacy information:
Cookies - not the yummy kind but the data ones... My interest in cookies comes from Google's analytical services which can help me see how much interest there is in my website. Their analytical services help show me things like how many visitors I get to my website and which country they come from, whether they used a mobile device and which website pages/posts are proving to be the most popular. So if you visit my website I imagine somewhere in the background data processing occurs that results in my analytics being updated.
Here's some useful stuff:
Most browsers allow you to refuse to accept cookies and to delete cookies. You can, however, obtain up-to-date information about blocking and deleting cookies via these links:
Legitimate Interest - this is something that I believe in 'lawyer speak' is the reason I may for example contact you or use an image for marketing purposes. I also provide whenever practicable a business contract that outlines my wish to occasionally use quality images on my website and social media sites to help promote my business. I believe the GDPR gives you the right to challenge whether your image should be on display. In some instances it may be that you did not hire me, perhaps I was taking images in public, therefore, you may well object to your image being on display without consent (written or verbal). In the interest of acting responsibly I would remove any such image. Should you change your mind, having already given consent, I will also respect your privacy and remove your image from my website.
Your contact details - As I mentioned above if you get in touch then by default I will have received some data from you, be it an email address or a phone number or even perhaps your home address. In order to communicate with you effectively I will obviously need to have access to this data. My email comes through Google's G-Suite and notwithstanding Google's data encryption, is password protected. If I use my iphone that also has built in security to enable access. I will not distribute your details but may retain them for legitimate business purposes. I will remove data from my system/s that I feel is no longer of use for legitimate business purposes.
Contracts - Customer contracts will be held by me for a minimum of 6 years. You must read the contract, it contains very important information relating to my terms of service to you.
Photographs - I own the intellectual property rights of all my images and may store them indefinitely for reference purposes. If I feel an image or images are no longer of value to me then I may delete them permanently. My images must not be altered, copied, sold, distributed or shared (including on social media) without my written consent - this is because breach of copyright can severely financially impact my business and altering my images may negatively affect the standard of work associated with my name.